Monday, June 1, 2009

Outlook Error

Q. Outlook error message "Outlook could not create the work file. Check the temp environment variable."?

A. The computing "environment" has values that are changeable, or "variable"and can be set for certain needs of different software programs. Thephysical location of temporary storage is one of those environmentvariables. It's identified by TEMP or TMP in the environment variablessettings.

NOTE: Take backup of the registry first by going to start>run>type Regedit>File Export and save the backup on the desktop.

Then go to HKCU\Software\Microsoft\Windows\Current Version\Explorer\User Shell Folders\Cache and check to which location it is pointing to. (e.g:%windir%\temp or something else) then change it to C:\Windows\temp .


This will resolve the issue.

Thursday, May 21, 2009

TO GO TO BIOS

BIOS SUPPLIERS KEYBOARD COMMANDS

ALR Advanced Logic Research, Inc. ® PC / PCI F2

ALR PC non / PCI CTRL+ALT+ESC

AMD® (Advanced Micro Devices, Inc.) BIOS F1

AMI (American Megatrends, Inc.) BIOS DEL

Award™ BIOS CTRL+ALT+ESC

Award BIOS DEL

DTK® (Datatech Enterprises Co.) BIOS ESC

Phoenix™ BIOS CTRL+ALT+ESC

Phoenix BIOS CTRL+ALT+S

Phoenix BIOS CTRL+ALT+INS

Acer® F1, F2, CTRL+ALT+ESC

ARI® CTRL+ALT+ESC, CTRL+ALT+DEL

AST® CTRL+ALT+ESC, CTRL+ALT+DEL

Compaq® 8700 F10
CompUSA® DEL

Cybermax® ESC

Dell® 400 F3, F1

Dell 4400 F12
Dell Dimension® F2 or DEL

Dell Inspiron® F2

Dell Latitude Fn+F1 (while booted)

Dell Latitude F2 (on boot)

Dell Optiplex DEL

Dell Optiplex F2

Dell Precision™ F2

eMachine® DEL

Gateway® 2000 1440 F1
Gateway 2000 Solo™ F2

HP® (Hewlett-Packard) F1, F2 (Laptop, ESC)

IBM® F1

IBM E-pro Laptop F2

IBM PS/2® CTRL+ALT+INS after CTRL+ALT+DEL

IBM Thinkpad® (newer) Windows: Programs-Thinkpad CFG.

Intel® Tangent DEL

Lenova(formally IBM) Lenova BIOS Access page

Micron® F1, F2, Del

Packard Bell® F1, F2, Del

Seanix DEL

Sony® VAIO F2

Sony VAIO F3

Tiger DEL

Toshiba® 335 CDS ESC

Toshiba Protege ESC

Toshiba Satellite 205 CDS F1

Toshiba Tecra F1 or ESC

Thursday, May 14, 2009

Q. I purchased an EAH4650/DI/1GD2 V2 graphics card recently. This card should support HyperMemory function. That means part of the system memory can be allocated to this graphics card. However, according to the ATi control panel, no system memory is allocated to the graphics card. The memory size of this graphics card is still 1GB. This issue occurs under Windows XP only. HyperMemory functions properly under Windows Vista. How do I resolve this issue?

A. This is a software limitation. Windows XP will only support up to 1G of graphics card memory. Since the EAH4650/DI/1GD2 V2 card already has 1GB of onboard memory, Windows XP cannot allocate more system memory to the card. Consequently, it appears that the HyperMemory does not function.











Q. I purchased an Nvidia VGA card with HDMI port. As far as I know, the HDMI port transmits both output audio signal and video signal at the same time. However, there is no any audio signal at all when I connect the HDMI port to my HDTV. How do I resolve this issue?
A. Since Nvidia's VGA cards does not have onboard audio chip, the audio signal must be routed to the VGA card from the motherboard. Please use a SPDIF cable to connect the motherboard's onboard SPDIF interface to the VGA card. Then the HDMI port on the VGA card will be able to output both the audio signal and video signal.





Excel Issue

Q. When you double-click the icon for a Microsoft Excel file (or right-click the icon, and then click Open), Excel starts but the file does not open as expected. However, you are able to open the workbook when you click Open on the File menu in Excel.

A. 1.Click Start, and then click Run.

(WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. )

2. In the Open box, type regedit, and then click OK.

3. Locate the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0

4. Right-click the Excel key, and then click Rename.

5. Type OldExcel.

6. On the Registry menu, click Exit to quit Registry Editor.

7. Start Excel, and then quit Excel.

8. Double-click the Excel workbook icon (or right-click the Excel workbook icon, and then click Open) to open the file.

9. In the Open With dialog box, click Microsoft Excel for Windows, and then click OK.

Friday, May 8, 2009

Onekey Recovery

Q. I have installed Windows XP SP2 with Onekey Recovery 5.0. When I upgrade it to Windows XP SP3, the system gets black screen after rebooting. How do I resolve this issue?
A. Since Windows XP XP3 is incompatible with Onekey Recovery 5.0. There are two ways to avoid this issue:
1. Use the Windows Update Web site to install the hotfix.
2. Upgrade the Onekey Recovery to version 5.1.
You can refer to Microsoft KB 951618 and KB 950717 for more details.

Q. After I upgrade my VGA card to ASUS ENGTX295 on M3N-H/HDMI, M3N-HD/HDMI , I find that my system sometimes freezes when I play online games. How do I resolve this issue?

A. Please update BIOS to the latest version to resolve this issue.For M3N-H/HDMI, please update BIOS to version 1601 or later to resolve this issue.

For M3N-HD/HDMI, please update BIOS to version 1701 or later to resolve this issue.

Q. I have downloaded the beta drivers for Windows 7 from your download site for P5Q Pro Turbo, P5Q-E, P5Q SE Plus, P6T Deluxe V2, M4A78-EM, P6T, M4A79T Deluxe . As I tried to install the downloaded drivers, Windows 7 does not allow me to install them. How do I resolve this issue?

A. At the moment, the drivers for Windows 7 are beta version. They have not yet passed WHQL verification. Windows 7 does very rigorous checks on driver signature. By default, Windows 7 does not allow non-WHQL driver to be installed. To work around this Windows 7 restriction, please follow the steps below:

1. Press F8 after POST and before the OS loading. If there is any Option ROM, please press F8 after the loading of the Option ROM.

2. When it is done successfully. Please select "Disable Driver Signature Enforcement" to continue booting into Windows 7.

Q. When I follow the steps below on M3N-HT Deluxe, the system always gets black screen.1. Boot into Windows XP.2. Reboot the system by clicking "Start", "Shut down computer" and "Reboot".3. After the reboot, ASUS Express Gate screen will appear. At this time, click "Power" at the bottom right corner of the screen.4. Let the system power down.5. Power on the system again.At this time, there is no display on the screen unless I disconnect the power supply, and then connect it again. How do I resolve this issue?

A. Please upgrade BIOS to version 2302 or later to resolve this issue.

Thursday, May 7, 2009

Change the Name of Your Computer Icon

Launch Regedit and navigate thus:
A) Precaution: Rename the existing value:Locate with regedit HKEY_CLASSES_ROOT\CLSID\ {20D04FE0-3AEA-1069-A2D8-08002B30309D} rename LocalizedString to LocalizedString.Old

1) Create a new VALUE. Note type should be Expanded String Value. Name it: LocalizedString
2) Edit the 'Value data'. Double click LocalizedString, then click in the dialog box and type: %Username% at %Computername%
Incidentally, you could choose more creative words in place of 'at'. For example, 'King of' or 'Queen of'.
3) To see the result, just press F5 to refresh the desktop, your computer icon should now say the equivalent of: YourName at YourComputer.

AutoAdminLogon

1. Launch Regedit. (See more details on starting regedit)

2. Navigate to:HKLM\Software\Microsoft\Windows NT\CurrentVersion\winlogon Set: AutoAdminLogon = 1 (one means on, zero means off)

3. Tip: Try Regedit's 'Find': AutoAdminLogon

4. Create a new String Value called DefaultPasswordSet: DefaultPassword = "P@ssw0rd"

5. Check for the existence of a REG_SZ called DefaultUserName. The value should reflect the user who you wish to logon automatically. If this value does not exist, then right-click in the right pane, New, REG_SZ, name it, DefaultUserName. Set the string value to the required UserName.

6. Optional Item: If your Vista Machine has joined a domain, then create a String Value called DefaultDomainName. Set: DefaultDomainName = "OnlyYouKnowDomain"

NoDriveTypeAutoRun and AutoPlay

One interesting feature of NoDriveTypeAutoRun is that you can set the value in either HKLM** or HKCU.
If you go overboard and configure both, then the Local_Machine over-rides the Current_User.
1. Type 'regedit' in the Start Search dialog box. (See more details on starting regedit)
2. Navigate to this path:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
3. If necessary create a dword called NoDriveTypeAutoRun
4. Set NoDriveTypeAutoRun = 000000FF A value of 000000FF (decimal 255) disables AutoRun on all drives.
5. Refer to the above table, and use a Hexadecimal calculator to compute the most suitable value for your machine.
6. There is no need to logoff; the NoDriveTypeAutoRun setting should take effect straightaway.

Windows Vista Activation issue

Research indicates that even using the SkipRearm registry hack, you can only use this technique 7 times to delay Windows Vista activation. Additionally, you can use slmgr.vbs -rearm three times, making 10 delays in all.


Preliminary experiment, check the activation expiry date with the command: slmgr -xpr

Launch Regedit. (See more details on starting regedit) Navigate to this path:** HKLM\SOFTWARE \Microsoft\Windows NT\CurrentVersion\SL Double-click SkipRearm and change the value to 1.

Note: this registry hack does not make any sense on a machine which has already been activated!

Now remember to run the 30 day extension command: slmgr -rearmRestart the machine.

After it reboots, run slmgr -xpr and check the expiry date.Check the registry setting SkipRearm, slmgr resets the value to zero.

Friday, May 1, 2009

M4N78

Q.Recently I bought this motherboard to build my new system. When I connect my new SATA hard disk to SATA5 or SATA6 port, this hard drive is not detected in BIOS or Windows. However, BIOS can detect my hard disk successfully when I connect this hard drive to SATA1 ~ SATA3 port. If I changed the SATA mode option from SATA mode to AHCI mode or RAID mode, the hard disk can be detected in BIOS even when I connect the hard drive to SATA5 or SATA6 port. Is it normal?


A.Yes, it is normal. Due to the chipset limitation, the SATA5 and SATA6 does not support SATA mode. These two ports support only RAID mode and AHCI mode. If you would like to use your hard drive in SATA mode, please avoid using SATA5 and SATA6 ports at location indicated in the diagram below.

Friday, April 24, 2009

ASMB4-IKVM

Q .When remote consoling the server with RHEL4 UP7 32bit via the dedicated LAN, the keyboard and mouse can not work in the remote console interface. How do I resolve this issue?

A. This is the RHEL4 UP7 Kernel limitation. Please upgrade the OS to RHEL5 to resolve this issue.

HyperMemory technology

Q.Which ASUS VGA card supports HyperMemory technology?

A .The following products support with HyperMemory technology.
ATI Radeon™ X1300 Series
ATI Radeon™ X1350 Series
ATI Radeon™ X1550 Series
ATI Radeon™ X1600 Series
ATI Radeon™ HD 2400 Series
ATI Radeon™ HD 2600 Series
ATI Radeon™ HD 3400 Series
ATI Radeon™ HD 3600 Series
ATI Radeon™ HD 3800 Series
ATI Radeon™ HD 4800 Series
Please refer to this link for the products supporting HyperMemory technology.
http://www.amd.com/us-en/

M3A78-EM

Q. I recently bought 4G memory to build my new system. After setting UMA Frame Buffer Size to 256M in the BIOS. In the ATI control panel, the display memory Size is 700MB. But in GPU-Z, it shows the memory size as 256MB. Is this normal?

A. Yes, it is normal. The ATI control panel shows 700MB as the display memory size because of AMD Hyper Memory technology. It is a technology through which the GPU can share more system memory as the display memory. When 2G or more memory is plugged in the system, the system will allocate 700MB memory for the GPU. When the UMA Frame Buffer Size is set to 256M in BIOS, 256MB of memory is dedicated for the GPU. The remaining memory (257MB ~ 700MB) is dynamically allocated to the GPU or the system on need basis. Your version of GPU-Z does not take AMD Hyper Memory into account. Hence it merely displays 256MB of dedicated system memory as the display memory.

Rampage II Extreme

Q .I have enabled the Load Line Calibration in the BIOS. But I find that this function is disabled automatically after system resumes from S3. How do I resolve this issue?

A .Please upgrade BIOS to version 1306 or later to resolve this issue.
http://support.asus.com/download/download.aspx?SLanguage=en-us&model=Rampage%20II%20Extreme&type=bios

P5Q-EM

Q .Why does the temperature of this motherboard appear higher than many others? Considering this motherboard does not seem to be hotter than the others, there must be a special reason behind this. Please explain why this motherboard has been designed in this way, and what can be done to lower the motherboard temperature reading on this motherboard.

A .This motherboard have been specially designed to express the importance of temperature management of the memory VRM (Voltage Regulator Module, or often called power circuit), as the cooling of memory VRM are often ignored or unnoticed by many users, though it is the key to overall memory stability. Due to this reason, the motherboard temperature sensor has been placed right next to the VRM circuit, allowing the motherboard to reflect the rise and fall of memory VRM temperature at real time. In order to lower the temperature, we strongly recommend all users to ensure there is sufficient airflow passing through the memory VRM. This can be achieved via the following ways:1. The rearrangement of cables inside your chassis, to ensure there is no blockage to stop cold air from entering memory VRM zone.2. The use of CPU fan which brings sufficient airflow to its surrounding. (Higher fan spin may be required depending on the use of CPU fans.)3. Add extra fan to blow onto memory VRM directly.Note: The effect of above suggestions can be verified by monitoring the effect to the motherboard temperature reading under [Hardware Monitor] inside CMOS Setup screen, or via Pc ProbeII or AI Suite under Windows platform.
Due to their special design, the recommended motherboard temperature is also a little different to other motherboards not adopting such design. If PC Probe II report warning message of motherboard temperature, it is recommended to maintain your motherboard temperature of these three motherboards between 0 to 65 degrees Celsius to ensure overall stability of your system.

Crosshair II Formula

Q . I upgraded AI Suite utility to 1.05.12 or later version. However, I find that AI Suite does not work any more. After I press the "CPU Level Up" button, AI Suite control panel minimizes itself automatically, and it is unable to be opened again. Everything works fine when downgrading AI Suite to version 1.03.29. How do I resolve this issue?

A .Please update BIOS to version 1502 or later to resolve this issue. http://support.asus.com/download/download.aspx?SLanguage=en-us&model=Crosshair%20II%20Formula&type=bios